Contract: January - May 2027

Hours: Freelance

Fee: €2,280 for 18 days

Festival Dates: 30th April - 2nd May & 5th - 9th May

About Galway Theatre Festival

Galway Theatre Festival (GTF) is a bilingual theatre festival in the West of Ireland. Every spring we take over venues across Galway with daring, surprising new work.

GTF was founded in 2008 to give independent and early career artists a stage in the West, and it has grown alongside the city and the people who make theatre here. We believe that in a world that can seem like it wants us to feel numb, theatre wakes us up, and that work which refuses to play it safe does it best. So we champion theatre in all its forms and showcase the most exciting contemporary makers from across the island of Ireland.

On the doorstep of Ireland's largest Gaeltacht, we programme work in Irish, working with our partners to build on Galway's theatrical heritage so that contemporary theatre thrives in both languages.

GTF is a front-row seat to work that upends expectations and reckons with the world that we live in. Looking to the future, we want to see Galway's theatre community alight with imagination and energy, full of new voices and stories waiting to be told to audiences who will keep coming back for more.

Box Office Manager

Galway Theatre Festival is looking for an experienced freelance box office manager to provide services for GTF 2027. 

We are looking for a dynamic, hardworking, and enthusiastic individual who is passionate about theatre and who has a desire to strengthen Galway Theatre Festival through engaging with our audiences. 

You will set up and run the festival box office liaising with our ticketing platform, venues and the festival team so that every audience member has a smooth and welcoming experience.

Scope of work

• Plan and coordinate box office shifts across festival venues and performances

• Update the festival’s Box Office Tracker for core team use

• Liaise with individuals from festival’s ticketing platform TakeYourSeats

• Liaise with the festival’s marketing team to boost shows as needed

• Manage the Box Office email

• Reconcile cash floats at the end of each festival day

• Build and maintain a strong knowledge of the performances, theatre companies and events in our programme and confidently engage with and advise customers as appropriate

• Deliver box office services in line with GTF’s policies, procedures and code of conduct

• Follow GTF’s agreed procedures for cash handling and data protection

Experience

• Experience in similar roles within arts organisations

• Experience with sales reporting 

• Ability to take initiative and work independently

• Excellent customer service, interpersonal, and communication skills

To Express Interest

Please send us a short note about you, your experience and why you'd like to work with GTF to galwaytheatrefestiva@gmail.com.

If you have a CV or examples of similar work, feel free to include in your email.

Closing date for expression of interest: 16th October 2026

Chat with Festival Team: 26th - 30th October 2026

Contract start: 12th January 2027